Creating a High Performance Home Care Team

Featuring Stephen Tweed and Elizabeth Jeffries

Session IV of the Winter 2004-2005 Leadership Series -- Communication and Team Building for Performance Excellence

Our changing home care workplace requires that we also change the way we work together. Today, more than ever, it's critical that managers and supervisors develop a team of individuals pulling together in the same direction.

Our research shows that winning teams demonstrate certain characteristics or patterns of behavior that contribute to their success. This one-hour learning session will help your managers and supervisors explore the seven characteristics of a high performance home care team. You'll be able to explore the strengths that you want to build on, and highlight areas where you want to improve.

In the final program of this four-part series, we will discuss …

• What is an effective home care team?
• The four phases of team development
• The Seven Characteristics of a High Performance Team
• The High Performance Team Assessment
• Action planning for team building

Our previous experience with this topic tells us that your managers and supervisors will really appreciate the opportunity to explore this topic of team building in detail. We hear managers all the time saying, "We need to work better as a team." This program will show them how.

The discussion guide for this program will provide you with great questions to lead a powerful discussion and develop specific action plans to improve teamwork and multiply performance.